A million dollar smile is great and all, but what about getting one as an adult?
No one past their teen years wants to deal with the “brace face” life (or relive it if the effects of their braces have worn off).
Thankfully, home teeth aligners make it possible to straighten your teeth from the convenience of your house. No braces, no wires, no office visits.
These clear aligners have become a popular alternative to braces. Why? They’re much cheaper than braces and Invisalign. They’re also much more convenient.
There are a few popular home teeth aligner companies on the market today, including WonderSmile and EZ Smile. In this comparison review, we’ll help you decide which of these two services is the better option for your unique circumstances.
The rundown: How WonderSmile and EZ Smile stack up
|Claim to fame||Flexible treatment offerings with both nighttime treatment and single-arch treatment||Making treatment more accessible with the most flexible financing options on the market|
|No food restrictions||✓||✓|
|No office visits||✓||✓|
|Start-up process||Impression kit or scan at a retail location||Impression kit or Smile Scan at a retail location|
|Treatment speed||Daytime treatment: 6 months|
Nighttime treatment: 9 months
|4 to 8 months|
|Price tag||Daytime treatment: $2,690|
Nighttime treatment: $2,760
|Financing||20% downpayment, and then the remaining balance is paid off in 12 monthly payments||A huge variety of options, starting at weekly payments of $26|
Intrigued? That’s just the flyby! Let’s dig into the differences between EZ Smile and WonderSmile in more detail.
Company Track Records
Home teeth alignment is a fairly new industry. Even so, it’s important to consider each company’s respective track record. Here’s how the two compare:
|Founded: Tough to find their exact date, but we’ve found reviews from 2018||Founded: 2017|
|Customers served: No published number, but enough customers to have a decent number of reviews||Customers served: No published number, but enough customers to have a decent number of reviews|
|Company focus: Make treatment more flexible with single arch treatment and nighttime treatment||Company focus: Make treatment accessible thanks to scan locations and flexible financing|
WonderSmile and EZ Smile are both pretty new in the grand scheme of things, but to be honest, the entire clear aligner industry is. But for as new as they are, they’ve both established a pretty good reputation. We expect that their reputations will only get better as time goes on.
No two smiles are exactly alike. So, regardless of what company you choose for treatment, your treatment could be longer or shorter than someone else’s. Your treatment speed largely depends on the severity of your crowding or spacing.
That said, each company’s product affects your treatment speed as well. Here are the average treatment times for WonderSmile and EZ Smile:
- WonderSmile: 6 months for daytime, 9 months for nighttime
- EZ Smile: 4 to 8 months
If you’re looking for the fastest treatment on the market, you won’t get it in EZ Smile or WonderSmile (that honor goes to Byte). These two companies aren’t exactly slow, but they do fall in line with the industry average. Both fall close to 6 months for daytime treatment.
Pricing & Features
Let’s talk about bang for your buck. In this section, we’ll dig into the details about the pricing details for impression kits, treatment, and whitening from WonderSmile and EZ Smile.
With any home aligner company, you’ll kick off your treatment by taking impressions of your teeth. Most companies require you to use an at-home impression kit. However, a few companies, including WonderSmile and EZ Smile, maintain retail locations that make the impression kit more convenient.
Here’s how the kit prices stack up:
- WonderSmile, $45 or $80: From a practical standpoint, the impression kit or scan is free if you choose to buy aligners; WonderSmile will deduct the cost of either from your treatment bundle. But you will have to make a small monetary investment up front. An impression kit costs you $45. If you’d rather have scans taken at a retail location, you’ll need to pay $80.
- EZ Smile, $99: One of the biggest perks to EZ Smile is that they maintain retail locations where you can get a scan taken or you can order an impression kit. It’s your choice. A lot of customers find it’s much easier to get a scan, though. And with EZ Smile, if you buy aligners, you’ll get $100 off your treatment bundle. So in a way, this step is free.
Some companies allow for free scans, but both WonderSmile and EZ Smile do charge for a scan. With WonderSmile, the impression kit is actually a bit cheaper, but some people think it’s well worth the extra $30 to avoid the hassle of dealing with putty and trays.
Once you complete your impressions or scans, WonderSmile or EZ Smile will create your personalized treatment plan. This includes all of the aligners you’ll need to shift your smile from meh to wow. Regardless of how many aligners you need, your price will be the same. Let’s start out by discussing the base prices for each service.
- WonderSmile, $2,690 ($2,760 for NightClear): WonderSmile’s base price falls in the middle of the road; it’s not the cheapest, and it’s not the most expensive. They don’t throw in a ton of extras. Basically, you’ll get all of the aligners you need. The most notable price perk of WonderSmile is their single-arch treatment: qualifying customers who only need the top or bottom teeth treated will get $500 off their aligner kit. This isn’t an extremely common occurrence, but it’s worth noting for eligible customers.
- EZ Smile, $2,149: EZ Smile is not the most affordable kit on the clear aligner scene, but they do give you a great value. And they are the second-most affordable choice on the Australian market. For that price, you’ll get all the aligners you need to treat your smile and one set of free post-treatment retainers. These will cost you $99 after the first set.
If you’re a candidate for single-arch treatment, then EZ Smile and WonderSmile are basically the same price point. But if you aren’t a candidate for treatment for just one arch, EZ Smile is a better value. We like the fact that you get some post-treatment retainers in their package, too.
Can’t pay all at once? Thankfully, both services offer financing. With WonderSmile, there is no credit check. For EZ Smile, there are tons of financing options, and some require financing and others don’t.
- WonderSmile, $2,690: A big perk to WonderPay is that you won’t spend anything extra for financing; you’ll just spread it out. First, you’ll need to pay a 20% downpayment. For example, for daytime treatment, that would be $478. After that, you’ll pay the remaining balance over 12 months. There’s no credit check, either.
- EZ Smile, varies widely: EZ Smile has so many financing options that it would get tedious for us to list them all here. They have financing plans with and without credit checks, and there are payment plans to fit any timetable and budget. Their plans start as low as $26 per week.
WonderSmile isn’t a bad value per se, but if you’re hoping for a better deal, we have to give the nod to EZ Smile. The $500 difference is a big part of that, but we also like the fact that EZ Smile also includes some post-treatment retainers. And the sheer flexibility of all their financing options is hard to beat.
No one anticipates having issues with their aligners, but stuff happens. That’s life. When it does, you’ll need to talk with customer support. We’ve tested them ourselves, and here’s how the two compare:
|Contact methods: Phone, email, & social media||Contact methods: Phone, email, & social media|
|Response times: fastest by phone, but email and social media queries get replies relatively fast||Response times: fastest during posted hours of 9 a.m. to 5 p.m., but phone is the quickest|
|Friendliness: Personal, professional, and helpful||Friendliness: Professional & helpful|
|Takeaway: Customer service is one of the categories where WonderSmile truly shines. Customers frequently thank their support reps by name.||Takeaway: EZ Smile also does a great job with customer service. You’ll get prompt support most days. But if you’re in a rush for answers, phone is the quickest route.|
Ideally, you won’t spend much time interacting with customer support (we for one hope that your entire treatment goes off without a hitch and you never have to call for help). But life happens. Whenever you do need to chat, you’ll get support that’s relatively prompt, and both WonderSmile and EZ Smile’s reps are helpful and friendly.
Ease of Getting Started
Ease is the name of the game when it comes to at-home aligner treatment. But not all aligner companies use the same process. Some are a bit easier than others.
WonderSmile and EZ Smile both have a bit of a one-up on many of their competitors because they both offer in-person scans and impression kits. And both companies have over a dozen locations. Of the two, WonderSmile has a few more locations, and they’re more spread out across the continent. But with either company, you have a good chance of making your start-up process super easy with an in-person scan.
But if you don’t live near a retail location or you’d rather do it on your own, both companies offer impression kits. Some customers struggle to get impressions right on the first try, making scans more desirable. But follow the included instructions to a T, and you’ll be good to go.
What if I get it wrong?
Impression kits are a tad tricky, so don’t panic if you mess them up. If the impressions are iffy—they could work, but you’re not sure—send them in. The orthodontists will let you know if you need to try again.
If you’re sure you’ve botched the impressions, contact customer support at WonderSmile or EZ Smile. They’ll get another kit sent your way. This will delay your start-up process a bit since you’ll have to wait for shipping both ways. But it’s essential to get a good impression to ensure your aligners fit perfectly once they’re manufactured.
For many shoppers, customer reviews can make or break purchase decisions. If you’re one of those shoppers, we’ve got you covered. We’ve done the legwork for you to see what customers across the web are saying about WonderSmile and EZ Smile.
|Top loves: friendly customer service; minimal discomfort; simple adjustment process||Top loves: Discreet; minimal discomfort; retail experience is excellent; cost-effective|
|Top complaints: sometimes retainers break; mix-ups sometimes occur during account set-up||Top complaints: teeth feel odd during treatment; one arch doesn’t respond as well|
|Average score: 4.6/5||Average score: 4.4/5|
Honestly, both WonderSmile and EZ Smile have pretty solid online reputations. Sure, there are some negatives, but they’re few and far between. None of the negatives are unfixable, either, and both companies seem to correct these issues relatively quickly. Of the two, WonderSmile has a slightly better average score.
Refund Policies & Satisfaction Guarantees
As with any purchase, there’s always the nagging question: what if it doesn’t work out? WonderSmile and EZ Smile both have very individualized approaches for refunds and satisfaction guarantees.
WonderSmile’s Lifetime Guarantee
WonderSmile’s lifetime guarantee is quite good; the promise to correct your smile at no extra cost if your teeth ever shift back out of alignment after treatment. To be eligible for this guarantee, you must wear your aligners and post-treatment retainers compliantly. Additionally, this guarantee only applies to the teeth originally treated by WonderSmile. Implants, bridges, or similar dental procedures may void the guarantee.
EZ Smile’s Satisfaction Guarantee
EZ Smile has one of the best satisfaction guarantees in the industry. Here’s how it works: if at any time during your first 90 days of treatment you decide that EZ Smile isn’t for you, they’ll refund your money. Alternatively, if you reach the end of your treatment and your smile doesn’t look like what you were promised, EZ Smile will send you new aligners for free. That way, you’ll get back on track before you know it!
Which Is the Best Home Aligner for You?
When it all comes down to it, WonderSmile and EZ Smile are both good options. But at the end of the day, you can only pick one.
If you want our honest opinion, we prefer EZ Smile. We love their fantastic lifetime guarantee, and the $500 difference between their treatment package and WonderSmile’s is hard to argue with. A free set of post-treatment retainers is a nice perk. And last but certainly not least, they have fantastic financing options to fit any budget.
Choose WonderSmile if:
You want an easy start-up process, or you think you might be a good candidate for single-arch treatment and you’d like to save $500.
Choose EZ Smile if:
You want an easy start-up process, good guarantee, and the most flexible financing options possible.
Frequently Asked Questions
Does either home aligner kit offer discounts?
Technically, both services offer discounts. For example, while we’re writing this guide, EZ Smile is running a discount on their impression kit. Meanwhile, WonderSmile will occasionally offer discounts for $100-$200 off their aligners, but you’ll need to subscribe to their email list.
Are WonderSmile and EZ Smile legit?
Your mom warned you about things that sound too good to be true, right? Thankfully home aligner companies like WonderSmile and EZ Smile aren’t. These companies leverage a competitive product with competitive prices. But they don’t sacrifice quality to do it. How? They don’t have the overhead costs of a physical office like a traditional orthodontist’s office, so they can invest those savings in measures that ensure treatment quality.
Which home aligner is more customer-focused?
Honestly, both companies do a good job taking care of their customers. Nothing really makes one company stand out from the other in this regard.
How exactly do at-home clear aligners work?
They’re nearly invisible, but they’re not magical. Technically speaking, at-home clear aligners use roughly the same technology that Invisalign uses. This starts with your impressions or scans; a dental professional analyzes those impressions to design a series of clear trays that gently and gradually move your teeth to their final destination.
How do WonderSmile and EZ Smile compare to Invisalign?
They’re distant cousins, really. Invisalign pioneered the clear aligner alternative to traditional braces. However, Invisalign adds one aspect to the aligners: devices affixed to your teeth to secure the aligners. Those devices have to be attached in-office by a qualified orthodontist. Home aligners don’t use those, allowing you to complete your entire treatment at home.
How do these home aligners compare to Smile Direct and SmilePath and Byte?
EZ Smile and WonderSmile are both pretty similar to other clear aligner companies on the market, but each competitor has its own perks. Smile Direct has the biggest brand power internationally. SmilePath has the most affordable treatment package in the industry. And last but certainly not least, Byte has the fastest treatment speed and a fantastic lifetime guarantee.
Is there an age requirement for using either WonderSmile or EZ Smile?
With both WonderSmile and EZ Smile, you must have all permanent teeth present to begin treatment (you don’t want to dump thousands into teeth that will just fall out, anyway). WonderSmile will treat ages 12 and up; EZ Smile bumps that number up to 16. That said, minors should get parental consent prior to treatment.
Does either service give free whitening treatment?
Not at this time. EZ Smile and WonderSmile both keep their aligner kits pretty simple by only offering the aligners you’ll use mid-treatment. If you’d like to whiten your teeth mid-treatment you can do so, but be sure to get a formula that’s safe to use in conjunction with your aligners. Our top recommendation would be Byte.
Do WonderSmile and EZ Smile have aggressive upsells?
Thankfully, no. Since they don’t include any extras, they can’t be classified as “upselling.”
How do I know if at-home aligners are right for me?
Many people are good candidates for at-home treatment. In general, the only people who should automatically steer clear of at-home aligners are people with significant bite issues. If a condition like overbite or underbite is the cause of your teeth’s misalignment, then clear aligners likely won’t be able to permanently correct your issue.
Individuals with implants may still be able to get treatment. To know for sure, you’ll need to take an impression kit with either service. They’ll let you know for sure if you are a candidate or not. If you are not a candidate, you’ll get a refund for the price of the impression kit.
Will either of these home aligners make me talk less funny?
Most people take a few days to adjust to the feeling of aligners—after all, there’s a foreign object in your mouth—but very few experience long-lasting issues. The average observer can’t detect that you’re wearing aligners, even while talking.
If I lose my aligners during or after treatment, do I have to pay for new ones?
It depends on your treatment provider. EZ Smile will provide a replacement for a $99 fee, so get in contact with them right away. Usually, WonderSmile will recommend that you move on to your next aligner (or go back to the previous one) until you’re scheduled to move to the next step. If you’d still like (or need) a replacement, you’ll need to pay $50. With either company, though, you should wear your previous aligner until a replacement arrives. That will keep your teeth from shifting too far back.
Can I drink coffee when using WonderSmile or EZ Smile?
You can, but you shouldn’t. Aligners from WonderSmile and EZ Smile are fairly stain-resistant, but you should generally avoid eating or drinking colored liquids and foods while wearing your aligners. Water is a safe bet, though.
Are there any hidden costs?
Not exactly. With both EZ Smile and WonderSmile, the price you see is the price you pay. But one additional expense you might not expect will be post-treatment retainers. Both companies are pretty clear that these retainers are a necessity, but they don’t list them in the initial treatment price. EZ Smile gives you the first set for free, but after that, you’ll have to purchase a new set. With WonderSmile, each set of retainers costs $99.